The fine print

Policies

Shipping, returns, privacy and terms — written in plain language, without the fine print you need a lawyer for.

Shipping

We ship from the United States to every US address, with free standard shipping on all orders.

Processing time: Orders are packed within 1–2 business days. Orders placed after 2pm on Friday are packed the following Monday.
Delivery times: Standard US delivery is usually 3–7 business days after dispatch. Remote areas can take up to 10 business days. Any delay beyond that is unusual — message us and we will chase it.
Tracking: A tracking number is emailed as soon as your parcel is handed to the carrier. You can also check it any time on the order tracking page with your order number and email.
Address changes: We can change an address before the order is packed. Once it has shipped, the carrier is the fastest route — or contact us and we will help.

Thirty days to change your mind, on every piece. Exchanges are free.

The 30-day window: You can return or exchange anything within 30 days of delivery. Items should be unworn, unwashed, and with tags attached — try them on, just don't wear them out.
How to start a return: Message us with your order number and what you'd like to return or exchange. We reply with a prepaid return label within one business day.
Exchanges: Exchanges for a different size or colour are free, including shipping both ways, subject to stock. If your size is out of stock we will refund in full instead.
Refunds: Refunds are issued to the original payment method within 3–5 business days of the return arriving at our warehouse. Your bank may take a few days more to post it.
Faulty items: If something arrives damaged or fails in normal wear, send a photo and we will replace it or refund it — no return shipping needed.

We collect the minimum we need to send your order and answer your messages.

What we collect: Your name, email, shipping address, and order details. Payment details are entered directly on our Wix checkout and are never stored by us.
Why we collect it: To pack and ship your order, to send delivery updates, and to reply to support messages. Messages sent through this site are stored so we can answer them and follow up.
Sharing: We share only what is needed with our checkout and payment provider (Wix), our carriers, and our email provider. We never sell your data.
Your choices: Ask us any time to see, correct, or delete the information we hold about you. Message us and we will action it within 30 days.
Cookies: We keep a cart and session on this site so your bag survives a page refresh. Analytics, where used, is aggregate and never tied to a name or address.

The short version: we sell clothing, we describe it honestly, and we fix problems.

Orders and pricing: Prices are shown in US dollars and include applicable taxes where required. We may correct an obvious pricing error before an order ships by cancelling and refunding it in full.
Checkout and payment: All orders are placed and paid for through our Wix checkout. Your card or PayPal statement will show the charge from our store.
Cancellations: You can cancel any order that has not yet shipped by messaging us. Once dispatched, use the returns process instead.
Product information: We photograph and describe products as accurately as we can. Screen colours vary; slight variation in shade is not a defect.
Contact: Questions about these terms can be sent through the contact page and are answered within one business day.

Last updated November 2026. Questions? Contact support.